Privacy Policy

At Tixpeak, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our ticket prebooking website. By using our services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information when you use our website:

a. Personal Information

Full name

Email address

Phone number

Billing and payment details (e.g., credit card information)

b. Non-Personal Information

IP address

Browser type and version

Device type

Operating system

Website usage data, including pages visited and time spent

c. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your user experience and gather usage analytics. For more details, please refer to our [Cookie Policy].

2. How We Use Your Information

The information we collect is used for the following purposes:

To process and manage your ticket bookings.

To send confirmation emails, updates, or notifications about your bookings.

To respond to customer inquiries and provide support.

To improve website functionality and user experience.

To comply with legal and regulatory requirements.

To send promotional materials, offers, or newsletters (with your consent).

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share your data in the following circumstances:

Service Providers: With third-party vendors to process payments, deliver services, or provide customer support.

Legal Obligations: To comply with applicable laws, regulations, or legal processes.

Business Transactions: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

4. Data Security

We implement reasonable technical, administrative, and physical safeguards to protect your personal data from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

Access, correct, or delete your data.

Object to or restrict certain types of data processing.

Withdraw consent for data usage (where applicable).

Lodge a complaint with a data protection authority.

To exercise these rights, please contact us at [admin@marketing.tixpeak.com].

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review the privacy policies of these sites before providing your information.

7. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected such data, please contact us immediately.

8. Updates to This Privacy Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a new effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Tixpeak Email: [admin@marketing.tixpeak.com]Phone: [97458 07253] Address: [60/44, 3rd Floor, JC Chamber, Panampilli Nagar, Kochi, Ernakulam Kerala 682036]